1. Introduction
Organizations across continents are adapted to different formatting options, flexibility in terms of Formatting would make the chatbots more user-friendly in terms of how data is being presented to them.
2. Availability
You can access this option by navigating to Configure -> Advanced -> Formatting.
3. Functioning
Identifier – Identifier is used for providing the name that would help you recognise your choice of formats.
There are three types of formats we support for formatting.
3.1 Number
Digit Grouping: The number of digits contained between each separator for all digit groups.
You can either group them as
12,12,121 123,123,123 123456789
Grouping Selector: The character for separating the groups of digits in numbers.
3.2 Time
Format: Select the time format to be used
12-hour format 24-hour format
Add preceding zero: Enabling this would add 0 in front of the hour time when the value is single.
Before Enabling: 8:32 After Enabling: 08:32
Include Seconds: Enabling this will add the second column to the time too
3.3 Date
Depending upon the style you will be provided with the following options to configure.
3.3.1 Short
Date Separator – Slash, Hyphen, Space, Period
Component Order – Date, Month, and Year
Year Format – YY or YYYY
3.3.2 Long
This would have 6 pre-defined templates through which you can use the same.
Preview Option – This option would present how the data would be presented and modified with the changes being added to them.
