“Privacy Policy”

The complete terms and conditions are applicable on the following domains owned and managed by Meta Humans LTD Domain Registry and is part of Meta Humans Ltd: All these domains are referred to as "MH" or "metahumans.ltd" or “Meta Humans”.

https://metahumans.ltd - Head Office do not store client information, have trackers, or collect information and is in fact an informational site. Engaging with a Meta Human on this site and sharing information via communication, questions and answers are specifically permitted by YOU and voluntarily given permission to engage with a Meta Human. This information is used to better the Meta Human understanding of communication and interaction with humans and are not used to track, trace, or build any profiling. See detailed information under the heading “Meta Humans”.

https://metahumans.ltd/clients - Automated Billing Platform (Stores and process client information specific related to clause 8 of the Terms and Conditions and information collected are to hold financial information directly related to the account of the holder.

https://metahumans.bot - Chat Bot Platform - Stores and process client information. Detailed information available under the heading “Bot Platform”

The “Privacy” of all “Clients” that is registered, “Serviced” or contacted through the provision of “Servers” by “MH” are subject to stringent “Privacy Policies” of which the guidelines are included in this “Agreement” and form part of this “Agreement” and “MH” will “Terminate” a “Service” that does not adhere to these standards provided by “MH” to “The Client”.

“MH” will ensure as part of its “Service” delivery that “The Client Website” does conform to this “Privacy Guidelines” as part of “MHs Service” delivery and with that stated, prohibit “The Client” of removing, altering, cloaking, or not adhering or honour the “Content” of such “Privacy Policy”.

The “Internet” is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, “YOU” can follow the news, look up facts, buy “Goods” and “Services”, and “Communicate” with others from around the world. It's important to “The Client” to help “Clients” retain their “Privacy” when they take advantage of all the “Internet” has to offer.

We believe your business is no one else's. Your “Privacy” is important to “YOU” and to us. So, we'll protect the information “YOU” share with us. To protect your “Privacy”, “The Client” follows different principles in accordance with world-wide practices for “Clients Privacy” and “Data Protection”.

We won’t sell or give away your name, mail address, phone number, “email” address, credit card number or any other information to anyone.

We’ll use state-of-the-art security measures to protect your information from unauthorized users.

“Privacy Notice”: We will ask “YOU” when we need information that personally identifies “YOU” (“Personal Information”) or allows us to contact “YOU”. Generally, this information is requested when “YOU” create a Registration ID on the “MH Website” or when “YOU” “Download” free “Software”, enter a contest, order e-mail newsletters, or join a limited-access premium site. We use your “Personal Information” for four primary purposes:

To make the site easier for “YOU” to use by not having to enter information more than once.

To help “YOU” quickly find “Software”, “Services” or information.

To help us create “Content” most relevant to “YOU”.

To alert “YOU” to “Service” upgrades, special offers, updated information, and other new “Services” from “MH”.

“Privacy Consent”: If “MH” choose not to register or provide “Personal Information”, “YOU” can still use most of “MH”, but “YOU” will not be able to access areas that require registration. If “YOU” decide to register, “YOU” will be able to select the kinds of information “YOU” want to receive from us by subscribing to various “Services”, like our electronic newsletters. If “YOU” do not want us to communicate with “YOU” about other offers regarding “The Client Products”, programs, events, or “Services” by e-mail, postal mail, or telephone, you may select the option stating that “YOU” do not wish to receive marketing messages from “The Client”. “The Client” occasionally allow other companies to offer our registered “Clients” information about their “Products” and “Services”, using “email” only. If “YOU” do not want to receive these offers, “YOU” may select the option stating that “YOU” do not wish to receive marketing materials from “Third Parties”.

“Privacy Access”: We will provide “YOU” with the means to ensure that your “Personal Information” is correct and current. “YOU” may review and update this information at any time in “The Client Dashboard”. There, “YOU” can:

View and edit “Personal Information” “YOU” have already given us.

Tell us whether “YOU” want us to send “YOU” marketing information, or whether “YOU” want “Third Parties” to send “YOU” their offers by “email”.

Sign up for electronic newsletters about our “Services” and “Products”.

Register. Once “YOU” register, “YOU” won't need to do it again. Wherever you go on “MH”, your information stays with “YOU”.

“Privacy Security”: “YOU” has taken strong measures to protect the security of your “Personal Information” and to ensure that your choices for its intended use are honored. We take strong precautions to protect your “Personal Data” from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We “Guarantee” your e-commerce transactions to be 100% safe and secure. When “YOU” place “Orders” or access your personal account information, you're utilizing secure “Server Software SSL”, which encrypts your “Personal Information” before it's sent over the “Internet”. “SSL” is one of the safest encryption technologies available. In addition, your transactions are “Guaranteed” under the insurance of the “SSL” “MH” use and the “CPA”. The “CPA” ACT states that your bank cannot hold “YOU” liable for more than the prescribed “Fees” in fraudulent credit card charges. If your bank does hold “YOU” liable for more than the prescribed “Fees”, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our “Secure Server”. In the event of unauthorized use of your credit card, “YOU” must notify your “Credit Card Providers” in accordance with its reporting rules and procedures. “MH” strictly protects the security of your “Personal Information” and honors your choices for its intended use. We carefully protect your “Personal Data” from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your “Personal Information” is never shared outside the company without your permission, except under conditions explained above or per our “Privacy Policies”. Inside the company, “Personal Data” is stored in password-controlled “Servers” with limited access. Your information may be stored and processed in South Africa or any other country where “The Client” subsidiaries, “Affiliates” or agents are located. “YOU” also have a significant role in protecting your information. No one can see or edit your “Personal Information” without knowing your username and password, so do not share these with others.

“Privacy Notice to Parents”: Parents or guardians: “MH” want to help “YOU” guard your children's “Privacy”. We encourage “YOU” to talk to your children about safe and responsible use of their “Personal Information” while using the “Internet”. The “The Client” site does not publish “Content” that is targeted to children. However, if “YOU” are concerned about your children providing “The Client” any “Personal Information” without your consent, “The Client” does not allow registrations under the age of 13 years.

10.7.10 “Privacy Policy Enforcement”: If for some reason “YOU” believe “The Client” has not adhered to these principles, please notify us by e-mail at legal@metahumans.ltd, and we will do our best to determine and correct the problem promptly. Be certain the words “Privacy Policy” are in the Subject line.

“Electronic Product Registration”: When “YOU” buy and install a new “Product”, we may ask “YOU” to register “YOU” purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If “YOU” haven't previously registered with us, we create a personal profile for you from your “Product” registration information. If “YOU” ever want to review or update that information, you can visit the “Dashboard”, click on Update Profile, and edit any of the “Personal Information” in your profile. If you haven't already created a Registration ID, we will ask “YOU” to do so. This ensures that only “YOU” can access your information.

“Client Profiles”: As mentioned above, every registered “Client” has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only “YOU” can access your profile. When “YOU” register, we create your profile, assign a personal identification number, and then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across “MH” allowing “YOU” to “Download” free “Software”, “Order Services”, get free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if “YOU” switch computers, you won't have to re-register – just use your Registration ID to identify yourself.

“What MH do with the information YOU share”: When you join us, “YOU” provide us with your contact information, including your name and “email” address. We use this information to send “YOU” updates about your order, questionnaires to measure your satisfaction with our announcements about new and exciting “Services” that we offer. When “YOU” order from us, we ask for your credit card number and billing address. We use this information only to bill “YOU” for the “Services” “YOU” “Order” at that time. For your convenience, we do save billing information in case “YOU” want to “Order” from us again, but we don't use this information again without your permission. We occasionally hire other companies to provide limited “Services” on our behalf, including packaging, mailing, and delivering purchases, answering “Clients” questions about “Products” or “Services”, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the “Service”, and they are prohibited from using that information for any other purpose. “MH” will disclose your “Personal Information”, without “Notice”, only if required to do so by law or in the good faith belief that such action is necessary to:

Conform to the edicts of the law or comply with legal process served on “The Client” or the “MH Website”, or your “Website”,

Protect and defend the rights or property of “The Client” and its family of “Websites”, and

Act in urgent circumstances to protect the personal safety of users of “MH”, its “Websites”, or the public.

The provisions of this section shall survive any “Termination” of this “Agreement”.

 “The Privacy Statement”: This “Privacy Policy” describes the policies and procedures of “MH” and its affiliates (“MH”, “we”, “our” or “us”) on the collection, use and disclosure of your information, including any “Personal Information” (as below), on “MH” (“MH Websites”) and the “Services”, features, “Content” or “Applications” we offer to “The Client” or “Users” of our “MH Website” (collectively with the “Website”, the “Services”) This “Privacy Policy”, which is incorporated into and subject to the “MH Agreement”, does not apply to information our Subscribers or customers may collect about individuals when using our “Website”, our “Service”, or any other functionality, product, or service offered by “MH”.

We may collect and receive information about “The Client”, “Users” of our “Website” and/or “Services” (“The Client”, “Users”, “YOU”, or “Your”) from various sources, including:

Through your “Dashboard Account” on the “Services” (your “Dashboard”) if you register for the “Website” and the “Services”,

Your use of the “Services”, and

From “Third Party” websites and services.

When “YOU” access or use the “Services”, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information, including any “Personal Information”, as set out in this “Privacy Policy”.

We participate in and comply with section 14 of the Constitution of South Africa and the “POPIA” ACT regarding the collection, use, and retention of “Personal Data”.

Please read this “Privacy Policy” carefully. Should you have any questions about this “Privacy Policy” or “MHs” data collection, use and disclosure practices, please contact us as set forth below.

“What Does This Privacy Policy Cover”: This “Website” is hosted in the United Kingdom by Digital Ocean, a company headquartered in New York, New York, USA. This “Privacy Policy” explains our practices for gathering and disseminating information we collect when “YOU” visit our “Website” and associated web pages.

This “Privacy Policy” covers the treatment of any information or set of information that identifies or that is used by or on behalf of “MH” to identify an individual, which may, in certain contexts, include information such as an identifiable individual's first and last name, home address, billing address, or other physical address, “email” address (so we may contact you), a telephone number, identity or social security number, date of birth, or Internet Protocol (“IP Address”), (collectively “Personal Information”) we gather through the “Services”. This “Privacy Policy” also covers our treatment of any “Personal Information” that our business partners share with us or that we share with our business partners. You can navigate the website without giving us any “Personal Information” about yourself. However, we may track the technical information (see “Information Collected Using Cookies” below) provided to us by your browsing the “MH Website” to improve the navigation, content, and design of our “MH Website”.

This “Privacy Policy” does not apply to the privacy practices of “Third Parties” that we do not own or control, including but not limited to any “Third Party” websites, “Services”, applications, online resources to which “MH Website” may link, frame or otherwise reference (collectively “Third Party Services”) that you may access through the “Services”. We take no responsibility for the content or privacy practices of those “Third Party Services”. We encourage you to carefully review the “Privacy Policies” of any “Third Party Services” you access.

“What Information Do We Collect and Why”:

The information we gather aides us to personalize, improve and operate the “Services”. You may voluntarily provide additional information about yourself to enable us to provide the information or “Services” you are requesting. We store the information you provide about yourself to provide you with the information or “Services” you request. Such information, except for any “Personal Information”, is typically stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with our employees or contractors to the extent necessary to accommodate your request. We will obtain your consent for us to share your “Personal Information” with “Third Parties” in a manner that is not permitted under the terms of this “Privacy Policy”. Unless otherwise described below, we will not use “Personal Information” provided to us online for purposes other than those you have requested without also providing you an opportunity to agree to or otherwise limit such uses.

We may collect the following types of information from our users, some of which will be “Personal Information” and some of which will not be “Personal Information”.

“User Content and Account Information”:

Some features of the “Services” may allow you to provide “Content” to the “Services” that is not “Personal Information”. All such “Content” submitted by you to the “Services” may be retained by us as long as necessary according to the applicable law, even after you “Terminate” your “Account”. We may continue to disclose such content to “Third Parties” in an anonymized manner that does not reveal “Personal Information”, as described in this “Privacy Policy”.

As part of your “Account” information, “MH” collects and stores information, including the full name, company name, billing address, email address, IP address, landing page, and referring URL, for all users upon registration and use of the “Services”. You acknowledge that this information may be personal to “YOU”, and by creating an “Account” on the “Services” and providing “Personal Information” to us, you allow us, our affiliates, our service providers, and our contractors to identify “YOU” and, therefore, your use of the “Services” may not be anonymous.

“Use of collected information”:

Billing

Fraud Detection

Service Improvement

Customer Analytics

Consented Marketing

“MH” may process or store your “Personal Information” outside the jurisdiction in which you reside and, if it does so, your “Personal Information” will be governed by the “Privacy Laws” of the jurisdiction in which it is processed or stored, and government and law enforcement agencies of that jurisdiction may be able to access such “Personal Information” without your consent. If you are a resident of South Africa, United Kingdom, VSA and the EU/EEA or Switzerland, the rules of the “Privacy” shield limit such access and we fully abide by the privacy shield rules in this case. Wherever we are required to transfer your “Personal Information”, regardless of where this occurs, we will strive to take steps to ensure that your information is treated securely and in accordance with this “Privacy Policy”. Please note that your submission of information or use of our “Services” will be deemed by us to signify explicit consent on your part to such transfer of information to any part of the world, as long as we adhere to the applicable law.

“Email Communications”:

In addition to any information, you convey in “emails” to us, we may also receive a confirmation when you open an “email” from us. We collect and use this information to improve our “Customer Service”.

“MH” may send occasional promotional materials to you via “email”. We try to respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy way for you to cease receiving “email” from us. If you wish to do this, simply follow the instructions found at the end of any “email”. If you have received unwanted, unsolicited “email” sent via this system or purporting to be sent via this system, please forward a copy of that “email” with your comments to legal@metahumans.ltd. Regardless, we reserve the right to contact “YOU” for informational or account-related purposes when we believe it is necessary.

“Financial Information”:

We use “Third Party Payment Processing Companies”, “Payment Processors” who collect and store financial information, such as your “Payment Method” (valid credit card number, type, expiration date or other financial information), and their use and storage of that information is governed by the “Payment Processors” applicable “Agreement” and “Privacy Policy”. Collected billing information is used for the purposes of processing billing payments and fraud detection.

“IP Address Information and Other Information Collected Automatically”:

We may automatically receive and record information from your web browser when you interact with the “Services”, including your “IP address”. An “IP address” is a number assigned to “YOU” by your “Internet Service Provider” so you can access the “Internet”. We receive “IP address” in the normal course of the operation of our “MH Website”. We may automatically collect and record information about your use of features of our “Services”, about the functionality of our “Services”, and other information related to your interactions with the “Services”. We use the information we automatically collect and record to analyze trends, to administer, monitor and improve the “MH Website” and “Services”, to track user’s use of the “MH Website” and “Services”, and to gather broad demographic information for “Aggregated” use. We do not use “IP Address” to identify “YOU” personally or disclose them to others. This information is used for fighting spam/malware and to facilitate collection of data concerning your interaction with the “Services” (e.g., what links you have clicked on).

Generally, the “Services” may automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in “Aggregate” form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of “Aggregate Data” enables us and third parties authorized by us to figure out how often individuals use parts of the “Services” so that we can analyze and improve them.

“Information Collected Using Cookies”:

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. To collect this information, when you visit our “MH Website”, “Cookies” may be set on your computer. “Cookies” contain a small amount of information that allows our web servers to recognize you whenever you visit. We store information that we collect through “Cookies”, log files and/or clear gifs to create settings regarding your preferences.

We use “Cookies” information to analyze trends, administer the website, track users' movements, and gather demographic information for “Aggregated” use. “MH” also may use “Cookies” to enable our servers to recognize your web browser and tell us how and when “YOU” visit the “MH Website” and otherwise use the “Services” through the Internet.

“MH” also uses Google Analytics, an analytics service provided by Google, Inc. “Google”. “Google Analytics” uses “Cookies” to collect non-identifying information, which may be transmitted to and stored by “Google” on servers in the United States. “Google” provides some additional “Privacy Policies” described at https://google.com/policies/privacy/partners/ regarding “Google Analytics Cookies”. This includes the use of Google Calendar, Meet, Drive, Groups and several other services.

Many browsers have an option for disabling “Cookies”, which may prevent your browser from accepting new “Cookies” or enable selective use of “Cookies”. A user who does not accept “Cookies” from our “Website” may not be able to access certain areas of the “Website”.

“Information Related to Advertising”:

To support and enhance the “Services”, we may serve “Advertisements”, and allow “Third Party Advertisements”, through the “Services”. These “Advertisements” are sometimes targeted and served to users. “MH” may partner with “Third Parties” to display “Advertisements” targeted to visitors of the “Services”. To do so, “MH” stores a “Cookie” for visitors for the purpose of displaying “Advertisements”.

“Aggregate Information”:

We may collect “Statistical Information” about how users use the “Services” (“Aggregate Information”). Some of this information may be derived from “Personal Information”. This statistical information is not “Personal Information”.

We may share “Aggregate Information” with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our “Services” and their “Services” or websites, which facilitates improving both their “Services” and how our “Services” interface with them. In addition, these third parties may share with us non-private, “Aggregated” or otherwise “Non-Personal Information” about you that they have independently developed or acquired.

“Children Privacy”:

Protecting the “Privacy of Children” is especially important. For that reason, we do not collect or maintain information at our “Website” from those we know are under 15 years of age, and our “Website” is a general audience site not intended for users under the age of 15.

“How, and With Whom, Is My Information Shared”:

“Summary of Information Sharing”:

Except as described in this “Privacy Policy”, “MH” will not share, sell, or rent individual “Personal Information” with anyone without your permission or unless ordered by a court of law.

Information submitted to us is only available and utilized by our employees and systems responsible for providing “Services” to our customers and to “Contracted Service Providers” for the purposes of providing “Services” relating to our communications with you.

“MH” may share your information with “Contracted Service Providers” if sharing your information is necessary to provide a “Service” “YOU” have requested, as part of a joint sales promotion or to pass sales leads to one of our distribution partners, or to keep you up to date on product announcements, software updates, special offers or other information. If your information is shared with “Third Parties”, we will strive to only provide the information they need to deliver the “Service”. We will aim to restrict these companies from using your information for any other purpose, and you may choose not to have your information given to such a “Third Party”.

“MHs” employees and “Contracted Service Providers” have been trained to handle such “Data” properly and in accordance with our security protocols and strict standards of “Confidentiality”. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration, or destruction of “Data”, we take reasonable precautions to prevent such unfortunate occurrences.

“MH” remains responsible and liable under the Privacy Shield Principles in case of any onward transfer for the “Data Processing Operations” undertaken by “Third Parties” on its behalf.

We will not otherwise use or disclose any of your “Personal Information”, except as described in this “Privacy Policy”, including, to the extent reasonably necessary:

To correct technical problems and malfunctions and to technically process your information,

To protect the “Security” and integrity of our “Website”,

To protect our rights and property and the rights and property of others,

To take precautions against liability,

To the extent required by law or to respond to judicial process, or

To the extent permitted under other provisions of law, or

To effectuate the sale, merger, bankruptcy, or similar disposition of “MH” or its assets.

“MH” also may be required to disclose your “Personal Information” in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

“Public Information About Your Activity on the Services”:

Some of your activity on and through the “Services” may be public, such as “Content” you post publicly on the “MH Website” or otherwise through the “Services”. By posting such information on the “MH Website”, “YOU” agree that it may be viewed and used by other users or otherwise.

Please also remember that if you choose to provide “Personal Information” using certain public features of the “Services”, then that information is governed by the privacy settings of those features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information.

“IP Address Information”:

While we may collect and store “IP Address” information, we do not make that information public. We may at times, however, share this information with our “Partners” and “Service Providers” for the purposes and as specified in this “Privacy Policy”.

“Information You Elect to Share”:

You may access other “Third Party Services”” through the “Services”, for example by clicking on links to those “Third Party Services” from within the “Website”. We are not responsible for the “Privacy Policies” and/or practices of these “Third Party Services”, and “YOU” are responsible for reading and understanding those “Third Party Services Privacy Policies”. This “Privacy Policy” only governs your “Personal Information” and other information collected on the “Services”.

“Access to Payment Processor Information”:

As stated above, we use “Payment Processors” to collect and store “Financial Information”. However, we may from time-to-time request and receive some of your “Financial Information” from our “Payment Processors” for the purposes of completing transactions you have initiated through the “Services”, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.

“Information Shared with Our Service Providers”:

We employ and “Contract” with people and other entities that perform certain tasks on our behalf (our “Service Providers”). We may need to share “Personal Information” with our “Service Providers” to provide “Products” or “Services” to “YOU”. Our “Service Providers” do not have any right to use “Personal Information” or other information we share with them beyond what is necessary to assist us to provide the “Products” or “Services” requested by “YOU”.

“Information Disclosed Pursuant to Business Transfers”:

Information about our users, including “Personal Information”, may be disclosed, and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more “Third Parties” as one of our business assets. “YOU” acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your “Personal Information” as set forth in this “Privacy Policy”.

“Information Disclosed for Our Protection and the Protection of Others”:

We also reserve the right to access, read, preserve, and disclose any “Information” as we reasonably believe is necessary to.

Satisfy any applicable law, regulation, legal process, or governmental request,

Enforce this “Privacy Policy” and our “Agreement”, including investigation of potential violations hereof,

Detect, prevent, or otherwise address fraud, security, or technical issues,

Respond to user support requests, or

Protect our rights, property or safety, our users, and the public. This includes exchanging “Information” with other companies and organizations for fraud protection and spam/malware prevention.

“Information we share with your consent”:

Except for “DATA SHARING” described in this “Privacy Policy”, you will be notified when your “Personal Information” may be shared with “Third Parties” and will be able to refuse the sharing of such information.

“Is Information About Me Secure”

“MH” is committed to protecting “Personal Information”. To do so we employ a variety of “Security Technologies” and measures intended to “Protect” our “Information” from unauthorized access, use, or disclosure.

“MH” has a corporate policy in place that requires all personnel not to disclose “Personal Information” to any “Third Party” that is not entitled to have that “Information”. If you have any questions about the “Security” at our “MH Website”, “YOU” can send an “email” to support@metahumans.ltd. Please note, however, that “MH” cannot fully eliminate “Security Risks” associated with the collection, disclosure and storage of your “Information” and that mistakes and “Security Breaches” may occur. We do not “Guarantee” or “Warrant” that such techniques will prevent unauthorized access to “Information” about “YOU” that we store, “Personal Information” or otherwise.

“How Can I Access, Correct, Amend or Delete my “Personal Information”:

You have the right to access and correct, amend or delete your “Personal Information” held by “MH”.

If “YOU” are a registered “Client”, “YOU” can access information and ask for correction of your information, if necessary, that is associated with your “Dashboard Account” by logging into the “Dashboard”.

Registered and unregistered users can access and delete “Cookies” through their web browser settings.

Registered “Clients” can delete “Personal Information” through their “Dashboard Accounts”. Such deleted “Personal Information” will no longer be stored in “MHs” databases, with the exception of: email address, network logs or cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or “MH”, in which case such information may remain in “MHs” database for the purposes of addressing any such fraudulent or otherwise illegal activity.

If you “Terminate” your “Services”, any “Services” you “Terminate” will not be accessible through your “Dashboard Account”. However, you’re “Registered Information” and public activity on your “Dashboard Account” prior to “Termination” will remain stored on our “Servers” and will remain accessible.

If you want to entirely “Terminate” your “Dashboard Account”, “YOU” will need to provide us with a court order to do so. Such court order will be defended on the rights of “MH” since we need to store your information, logs and files for up to 7 (seven) years, including, but not limited to the transactions on your “Dashboard Account”.

To further request access, correction, amendment, or deletion of your “Personal Information”, you can also directly email “MH” at legal@metahumans.ltd.

“What Choices Do I Have Regarding My Information”:

“YOU” can use some of the features of the “Services” without registering, thereby limiting the type of information that we collect.

“YOU” can always opt not to disclose certain “Information” to us, even though it may be needed to take advantage of some of our “Services”' features.

“YOU” have the right to object to the processing and use of your “Personal Information” as well as the disclosure of your “Personal Information” to “Third Parties”. Please email “MH” at legal@metahumans.ltd to make such a request. Please note that opting-out of receiving promotional “email” will not affect delivery of service-related, transactional, or legal communication.

To protect your “Privacy” and “Security”, we may also take reasonable steps to verify your identity before updating or removing your “Information”. The “Information” “YOU” provide us may be archived or stored for up to 15 (Fifteen) years by us according to “Backup” processes conducted in the ordinary course of business for “Disaster Recovery” purposes. Where permitted by law, your ability to access and correct “Personal Information” will be temporarily limited where access and correction could: inhibit “MHs” ability to comply with a legal obligation; inhibit “MHs” ability to investigate, make or defend legal claims; result in disclosure of “Personal Information” about a “Third Party”; or result in “Breach of Contract” or “Disclosure of Trade Secrets” or other “Proprietary Business Information” belonging to “MH” or a “Third Party”.

“What Happens When There Are Changes to this “Privacy Policy”:

This “Privacy Policy” may be modified from time to time, so please review it frequently. Changes to this “Privacy Policy” will be posted on the “MH Website” and we recommend that you review the “Privacy Policy” to ensure you are aware of any changes made to it. “The Client” is bound by any changes to the “Privacy Policy” when “YOU” uses the “Services” after such changes have been first posted.

If the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify “YOU” of the change. For example, we may send a message to your “email address”, if we have one on file, or generate a pop-up or similar notification when you access the “Services” for the first time after such material changes are made. Please check the “Privacy Policy” each time you use our “MH Website” for the most current information.

“International Data Transfers”:

“MH” is a global business. We may transfer “Personal Information” to countries other than the country in which the “Data” was originally collected. These countries may not have the same “Data Protection Laws” as the country in which “YOU” initially provided the “Information”. When we transfer your “Personal Information” to other countries, we will “Protect” that “Information” the same way as we described in this “Privacy Policy”.

“Complaints”:

In compliance with the EU-U.S. Privacy Shield Principles, the South African “POPI ACT”, “MH” commits to resolve “Complaints” about your “Privacy” and our collection or use of your “Personal Information”. Individuals with inquiries or “Complaints” regarding this “Privacy Policy” should first contract “MH” at legal@metahumans.ltd.

“Dispute Resolution”:

If a “Complaint” cannot be resolved with “MH” directly, “MH” has “Dispute Resolution” procedures in place. Please contact us at legal@metahumans.ltd to be directed to the relevant contacts for “Dispute Resolution”.

If a “Complaint” or “Dispute” cannot be resolved by “MH” you may, under limited circumstances, invoke binding “Arbitration” through the steps provided in this “Agreement”.

“MH” is serious about resolving “Complaints” and “Disputes” with our “Clients” and will participate to resolve a “Complaints” or “Dispute”.

10.7.41 “MH”, is responsible for the processing of your “Personal Information”. If you have any further questions or concerns regarding “Privacy” or this “Agreement” using the “Services”, or if you'd like to exercise your rights or choices as specified above, including the right to withdraw your consent, please send us a detailed message to legal@metahumans.ltd.  

Please note the name of the “MH Website” or other online resource to which you provided the “Information”, as well as the nature of the “Information” that “YOU” provided. We will use reasonable efforts to respond promptly to requests, questions, or concerns “YOU” may have regarding our use of “Personal Information” about “YOU”. Except where required by law, “MH” cannot ensure a response to questions or comments regarding topics unrelated to this “Privacy Policy” or our privacy practices.

Last Update: 06/14/2023 - 10:41am